H&R Block TaxCut 2007 Premium Federal + State + e-file [OLD VERSION]
by H&R Block
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Software Reviews of H&R Block TaxCut 2007 Premium Federal + State + e-file [OLD VERSION]
Customer Review: Easy to use
Summary: 5 Stars
I have been useing H&R Block Tax cut for the last three or four years and I find it very easy to use. It imports everything from my last years return so after setting up the first year each subsequent year has been much easier. Very good product. I will use it again.Customer Review: TurboTax user defects....
Summary: 5 Stars
First time user of the product after a decade+ of using TurboTax. The TurboTax price increases finally got me to give this a try. TaxCut is different but functional... and it works. Got my refunds. Only complaint was at printouts. For some reason it thinks you've got legal sized paper and gives you no choice to print a copy otherwise. It prints out a page plus a remnant page for each actual document page. Also, the text at the bottom of the pages are cut-off. Best bet is to save as a .pdf and print outside the program.Customer Review: Very disappointed and frustrated
Summary: 1 Stars
I downloaded the Premium Federal + State + Efile. I've used Tax Cut for the last 3 years, and didn't have any problems until this year. The software is intuitive enough and I got through the federal part of the return fairly quickly. However, once that was done, it came time to download the appropriate state forms. When Tax Cut attempted to do this it gave me an error "Problem (28)" and said to "try again later". I did this over the course of a couple of days. It did not work. Since this was such trouble, I attempted to download the state portion manually. This did not work and said that it could not install essentially because TaxCut was not installed (it was installed, I had just done my federal return with it!)
I visited their support website and tried every solution listed for my particular problem (including the classic, "are you connected to the internet" solution) - I was, by the way. I tried uninstalling TaxCut and reinstalling. I installed on a different one of my computers. I disabled my firewall, and altered settings across the board on my PC, and still no luck.
I visited chat support, where I was instructed to do everything I had just done. They were of little help. Finally, I asked for my money back, and they would only give me a partial refund because the federal had loaded. I settled for that, because I had gotten a huge headache.
It seems to me that if I purchase a product that promises to help me with my Federal and my State return, I should be able to use it do that. If one component doesn't work, the product is defective.
Taxes are stressful enough with all the paper work and data entry. I will not add to my stress by purchasing this again. Use Turbo Tax instead.
Customer Review: Saves time, but has too many bugs...
Summary: 2 Stars
I have used Tax Cut for several years. Every year, it seems to carry some of the same bugs forward. For example, I was doing a federal and two state returns. I wanted to see the impact of making IRA deposits on my federal taxes. Then I went back and removed the IRA deductions. When I started my state return, it automatically entered the IRA deduction although there was not one on my federal return. I tried several times to remove it and had to resort to manually overriding it on the state returns.
I also had a different occupation when living in one state as opposed to the other. Tax Cut did not let me change it or override it.
Finally, after e-filing the federal return and one state return (I had two), Tax Cut said I was done! But wait a minute, what about the second state? It would not let me do anything with the second state except print out paper forms. I do know that Turbo Tax allows you to e-file up to 3 state returns. Tax Cut did not even want to paper file the second state return. If I was not paying attention, I could have been in lots of trouble.
Next year, I will be using Turbo Tax.
Customer Review: Didn't get no people!
Summary: 1 Stars
This is the first time I tried HnR Block software. I had trouble using the software and tried using their online help. I was told that the software had a problem and my best option was to use an online service to file my taxes. So I paid twice for 1 return! I am still waiting for them to refund one of those charges.
OH, BTW, this template might be useful when you wait for HnR `People' to contact you-
Promise (time) = Actual (time)
1 hr for response (help/ask a tax advisor) = 1+ days
48 hr for Level 2 critical response = 5 days (and counting)
If you get this product, I hope you have better luck then I.