Kaspersky Internet Security 7.0 3-user [OLD VERSION]
by Kaspersky Lab
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Software Reviews of Kaspersky Internet Security 7.0 3-user [OLD VERSION]
Customer Review: Quick and painless
Summary: 4 Stars
My second year with this product. Last year kept me virus free and the product worked well with my Operating System (Windows XP) For the price you can't beat it. Additionaly, my good freind who is an IT teacher at the local college highly recomended it. The reason I didn't rate it a five is that I only have limited experience with these products.Customer Review: DO NOT PUT THIS ON YOUR COMPUTER !!
Summary: 1 Stars
*** WARNING - If you rely on your computer for any type of business, this is not recommended software, it may cost you much more than the purchase price ! **
After reading all of the mixed reviews here & from other sources, I decide to 'go for it'. BIG MISTAKE ! I just downloaded this onto my brand new 2 month old HP Vista computer & after struggling for 3 hours to get it off, my computer is still not working correctly. My computer was virtually useless while this was downloaded. It was running very slowly ( ie: dial up ) and Internet Explorer crashes while closing emails among other things. ) Also, it scans very slowly, we're talking hours. No, I didn't have the time nor patience for that. I have managed to get this off my computer after 3 tries. I kept getting error messages telling me it couldn't be removed because 'I may not have the priviledge to remove it'.I almost thought I was stuck with it. Finally it's gone & I am now sweeping up the ashes. Hopefully I can get my computer back up to speed without doing a complete system restore, which is absolute B.S. on a 2 month old computer. Yes, the price is right - BUT IT'S STILL NOT WORTH IT !
My advice: Don't do what I did.
*********** HEED THE BAD REVIEWS ****************
Customer Review: Very good security software
Summary: 5 Stars
I evaluated the trial version of KIS 7 after my Trend Micro (Vista) security suite that i was using began shutting down component after component and received zero help from their customer support. I was very satisfied with KIS 7, given that I have enough technical knowledge to configure it the way I want. The parental controls need some work, but everything else is rock solid as far as I can tell. I wouldn't necessarily recommend it for a brand new computer user, but if you know someone who has some tech knowledge this suite is well worth the money, they constantly score the top detection rates.Customer Review: Danger! Danger!
Summary: 1 Stars
Downloaded KIS7 because previous subscription was expiring. During load it said to remove old K product first (why didn't the installation program remove it?) After tedious and time consuming process it finally loaded. Then it said database is obsolete (over one year old). Why didn't it download the current database? When I clicked the button to update, it said the site could not be found. The product shut off all access to the network (Internet, email, LAN). I disabled all the protection, still no access to the net.
Then I tried to remove the program; it wouldn't let me! Other programs on my computer ran, but KIS7 wouldn't let itself be removed (isn't that what a virus does?). Then I tried to restart. KIS wouldn't let me restart! At the risk of really screwing things up, I had no alternative but to cut power! I crossed my fingers that my computer still ran. Low and behold, KIS7 was gone, and I had access to the net. But now I don't have any anti-virus protection!
Apparently "customer service" is best found on K's forum. The "expert" said not to use the standard MS removal program, but to use K's special program (why didn't the download instructions say that?). Then he said to create a "GSI log" which requires a tool from...the internet. But wait...KIS7 prevents me from having internet access!!!
What a nightmare! A day later, I am far worse off than I was yesterday at this time. I use my computer for work, not to troubleshoot someone's lousy software! I thought I was being proactive by renewing two weeks early. Not sure what to do now except find an AVS that works and try to get a refund from K or the credit card company.
Moral of the story: I should have read the Amazon reviews rather than rely on magazine reviews!
7/29/08 UPDATE: "Customer Service" was unable to solve the problem. They finally offered a copy of KIS 2009 or a refund. I wasn't about to shoot myself in the other foot and try 2009, and I needed antivirus protection, so after days of troubleshooting on my own I was able to install KIS7 (I'm not about to release the details - why should I help Kaspersky? They need to fix their product.).
It runs ok; startup is faster than Norton but slower than KAV6, but IE is MUCH slower. Even after a complete scan and 5 years of virus free operation, the "Proactive Defense" (which runs continuously) generated 650MB of reports in 4 hours!!! Besides eating up memory quickly, it definitly slow things down. My computer ran fine (and faster) before using it (PD), what's the point now?
Obviously KIS7 has problems! (Otherwise they wouldn't be pushing KIS2009 and offering rebates on Amazon).
Customer Review: Freed from Symantec.
Summary: 5 Stars
This product installs without a glitch, works as designed and is to date less intrusive than Norton/Symantec or McAfee. It offers security and protection without creating a bigger problem on your system than it is preventing. Very happy to be free of Symantec after 10 years of ongoing application problems.