Dragon NaturallySpeaking 9 Preferred [OLD VERSION]
by Nuance Communications, Inc.
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Software Reviews of Dragon NaturallySpeaking 9 Preferred [OLD VERSION]
Customer Review: Doesn't work on 64 bit system
Summary: 1 Stars
I bought DNS Preferred 9. Got it, found out my computer memory was a little tight to use it, so I put it aside and figured at least it wasn't wasted money, since I would be getting a new computer in a few months and would use it then. Well, got my new computer yesterday, and went to install DNS. Right away I got an error message saying it could not be installed because it was not supported on a 64 bit system. What a waste of a lot of money!Customer Review: No Dragon Fan!
Summary: 1 Stars
I REALLY tried to make this program work because I type lengthy narrative documents. Just couldn't, no matter what I did I continued to have multiple multiple errors. Quicker to type than use the program. Received NO support from Nuance and to make matters worse, returned the program for a refund in August 08 but am still WAITING for my refund. Their website was down when I received an email instructing me to go to the site for address etc so I called customer support. The address I was given was wrong. Thank goodness I shipped it back via UPS BUT even though I have a date/time and the name of the person that signed for the product, and a written email from October that a check is being issued, my refund check still has not shown up. Would never make another purchase from that company nor would I ever recommend them to anyone I know!!!Customer Review: Dragon NaturallySpeaking 9 preferred
Summary: 4 Stars
Product shipped quickly to the UK, but Microidea hadn't made any arrangements for paying VAT, so I was hit with a bill for £25 covering VAT and a special courier charge as well. To their credit, though, when I wrote to complain, they refunded me the £25.
Then, when I tried to install the product, one of the files was corrupted, although that was (presumably) the fault of Dragon, not Microidea, and Dragon sorted it out quickly enough.
Customer Review: OH WHAT A WASTE OF TIME!
Summary: 1 Stars
Nuance - Help - Contact
1 Wayside Road
Burlington, MA 01803
United States
Tel: 781-565-5000
Fax: 781-565-5001
I CALLED nuance just to ask about their tech support options and was appalled at the lack of human contact! I write this after having purchased returned version 10, and thinking that possibly version #9 would work! Thank God I took the time to see what I would be getting into!
AS WAS SAID BY DEAN ESTUS OF GEORGE MICHAEL FAME: OH WHAT A WASTE OF TIME, WHAT A WASTE, HEAVEN HELP ME!!!
Customer Review: DRAGON NAUANCE WASTELANDS
Summary: 1 Stars
I USED TO SELL THIS SOFTWARE WHEN I WORKED AS A COMP. SALESMAN. NOW I'VE FOUND OUT WHAT MY CUSTOMERS MENT BY POOR SUPPORT. AFTER INSTALLING DRAGON NAT. SPK. 9.5, THE SOFTWARE REQUIRES YOU TO CONTACT NAUACE FOR REGI. THE SOFTWARE. AT THIS POINT I FOUND I COULD NOT COMPLETE REGISTRATIION NOR GET HELP VIA PHONE OR WEBSITE. BY THE WAY NAUANCE WILL ASK FOR A $10.00 TECH. SUPPORT PER QUESTION. THE SOFTWARE WITHOUT FINISHING MY REGISTRATION COMES UP WITH AN ERROR THAT REQUIRES A SOFTWARE UPGRADE.