Customer Reviews for PDF Converter Professional 5.0 [OLD VERSION]

PDF Converter Professional 5.0 [OLD VERSION]
by Nuance Communications, Inc.

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Software Reviews of PDF Converter Professional 5.0 [OLD VERSION]

Customer Review: Great product
Summary: 5 Stars

I was surprised with how easy the program is to use. The program places icons on the Word toolbar that you just click on to covert to or from PDF. Just point and click. LOVE IT! LOVE IT!! LOVE IT!!!

Customer Review: PDF Converter Professional 5.0 Did Not Work
Summary: 1 Stars

From the get-go, this program crashed (in PdfCreateHook) on my Vista machine. Updating to the latest patch did not resolve the problem. Without this portion of the software working, it reverts to demo mode, putting watermarks over everything. No help from Nuance, either.

After reading the other reviews, I was no longer surprised, and was able to successfully return the opened packed to the retailer from whom I purchased it (kudos to them!) for a full refund. I plan to avoid all Nuance software in the future.

To all Retailers: Stop carrying software that doesn't work! Retailers pull a lot of weight--if you stopped carrying crappy software these guys would either wake up and fix things, or go out of business--either would be good for you and your customers.

Customer Review: The last Nuance product I will EVER buy
Summary: 1 Stars

I have bought a few Nuance products now. This is the last.

Sadly, for a company that used to be poor at marketing but still released good software, the opposite is now true. It appears that they no longer spend money on product development or support, but spend lots on having a nice box. The marketing and packaging for this product promise the world, but deliver only heartache. This is compounded by the obvious outsourcing of support, which you have to pay for.

Customer Review: Horrible Product
Summary: 1 Stars

We bought this product to convert legal documents. It will convert them but you lose all formatting including line numbering and strikethroughs. This made the converted documents completely useless. The program takes over your computer, freezes Internet Explorer and continually overrides Acrobat as the default reader. Customer service at Nuance is beyond awful. I was expected to pay to have them fix problems that are inherent to the program. I will never buy another Nuance product.