ScanSoft PaperPort 11 [OLD VERSION]
by Nuance Communications, Inc.
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Software Reviews of ScanSoft PaperPort 11 [OLD VERSION]
Customer Review: Terrible support for Vista 64 bit
Summary: 5 Stars
No way to reach customer support to get this previously unopened software loaded on my new computer with Vista 64 bit OSCustomer Review: Not recommended
Summary: 1 Stars
Slow and buggy with zero support. I use version 11.1 and will never buy another Nuance product again. Lack of support for such a poor product is unacceptable. Thanks to other reviewers for alerting me about Presto! PageManager which works just fine thank you.Customer Review: HELP ME
Summary: 2 Stars
I am currently a new user to this program. I have found that when I scan reports, even though it is ledigble, the words are misinterpreted by the computer. I'm trying to create a searchable database using this program and the All-in-One search feature. Due to the discrempincies in the text, I cannot do this. Has anyone encountered this issue before, or knows how this problem could possibly be fixed? Any help would be greatly appreciated. Customer Review: Great organizer; be careful if you have Vista with Word 2007 which stops working!
Summary: 4 Stars
I've had many versions of Paperport and the last was 10 on Windows XP. It was a great document organizer and good for converting documents to .pdf My problem with 10 was it couldn't handle more than one direction at a time. If I had to email more than one time in one session, the app would hang. I'd have to shut down and restart. Therefore, after every email, if I needed to use the program, I'd have to exit and restart Paperport. Very, very annoying and a big waste of my precious time.
Well, since I just built my new business PC due to a crash, I stupidly installed Vista Ultimate. I tried so hard to wait til Windows 7 but I took the plunge to Vista. Then installed MS Office 2007 Enterprise edition. It worked. Then I found out Paperport 10 didn't and I was forced to upgrade to 11.1 After that, Word 2007 croaked very often, giving me a message, "MS Word has stopped working". Since I build PCs myself, this is the first time I ever encountered a problem with Word 2007. No other app would crash except Word 2007. I'd have to do a repair. It could work once and then crash again. I started doing inquiries and research. I have a tech friend whose setup is the same as mine,EXCEPT he doesn't have Paperport installed and his Office works fine.
After frustrating days of Word crapping out and that darn message, I was about to reformat and start over but my patience was too thin to think about doing that. I ventured into the MS forums and lo and behold, there were many with the same "Word has stopped working" message but only one person had mentioned Paperport 11 and bingo, he hit the nail on the head! I had installed Paperport Pro 11 with PDFCreate, the same software he had installed too.
If you have the same problem as me, the answer is to go into the registry and delete the references to PDFCREATE by Zeon
REMEMBER TO BACK UP THE REGISTRY BEFORE DOING ANY CHANGES!!!!! Export it to your desktop just in case things get messed up.
There are COM add-ins that messed up Word 1007.
Here's the resolution though:
Go to Start, Run, type in regedit.
Then go to:
1) HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Addins (In my registry, the add-ins are NOT in the "Office\12.0\Word" subkey, but in the "Office\Word" subkey - Microsoft please take note)
2) HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Word\Addins
In all situations, I removed the add-in key that had "Zeon" in the name. I left any keys with "PaperPort" in the name alone.
In addition, there were 2 more changes in the registry I made, not related to Paperport, but in any event they corrected the corruption of Word:
Here's the fix:
The fix was to rename two files, through the following path: Start button/All programs/Accessories/Run and type in 'regedit' and then follow the path HKEY_CURRENT_USER/Software/Microsoft/Office/12.0/Word . . . . and then change the folder called 'data' to 'olddata' and change the folder called 'options' to 'oldoptions'.
Well, that's it. Word 2007 works great now and Paperport 11 works with my new cheap Canon LiDE200 scanner. In fact, I find that my scans are much quicker and Paperport 11 is much faster than 10.
Customer Review: Good product overall, can be tricky to use with Vista.
Summary: 4 Stars
I've used PaparPort for many years and love the way it works. I was forced to upgrade to version 11 when I purchased a new PC with Vista OS. After some hassle, I was able to get PaperPort and Vista to play together fairly well. I still hold my breath every time I start PaperPort half expecting it to lock up the system, but that hasn't happened in a couple of weeks now. The key seems to be to install PaperPort AFTER the scanners and printers (and OCR software if you have it) have all been installed and verified as working properly. At least that's how I got it to work.
PaperPort wants to put all the doucments you scan into a folder it creates upon installation, but it's a fairly simple task (for an experienced PC user) to force it to store documents elsewhere (I put all my user documents on a second hard drive). It would be nice if the installation wizard would offer the chance to alter the storage location.
Once it's all set up, the user interface is intuitive and easy to use. I wouldn't have upgraded to version 11 if I wasn't already sold on the earlier versions and version 11 has some very nice improvements over the previous versions.