Customer Reviews for Roxio Easy Media Creator Suite 9 [OLD VERSION]

Roxio Easy Media Creator Suite 9 [OLD VERSION]
by Roxio

Roxio Easy Media Creator Suite 9 [OLD VERSION] List Price: $99.95
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Software Reviews of Roxio Easy Media Creator Suite 9 [OLD VERSION]

Customer Review: Worst customer service experience ever.
Summary: 1 Stars

I'm looking right at my original box, my original disk and my original CD with the CD Key sticker still on it. But the Roxio website won't let me download the product upgrade because it says the CD key is invalid. I called the customer service number and was told that customer service by phone is only available for downloaded purchases.
Do not waste your time buying Roxio. If you do and you expect any service you might do better to download the product. If you buy the retail version they refuse to acknowledge you at all. Roxio used to make a nice product. Too bad. Roxio would do well to read all of the negative comments posted here and make some changes for the better.

Customer Review: Glad I didn't see negatives, terrific program
Summary: 5 Stars

I guess there are millions of opinions since everyone is a critic these days. Maybe too many people are quick to judge because I don't see the negatives that I've read from reviewers. Roxio Easy Media Creator is a suite to consider if you don't want to buy 20 different programs. It also works as well as smaller specialized programs. Some of the programs work more independently than others, and some are more integrated. It starts with a main menu which features all the programs and all the media files. I start with the type of task like importing, converting, archiving, editing. The are generally listed under audio, video, photos, and utilities. I've been experimenting a lot with video. It goes really fast if I pick a theme. I can delete and add scenes easily to customize my videos. It even edits tivo files which of course have ads. I can cut those out and keep just the show itself. I'm currently dealing with tennis footage and don't have time to watch it live. With the tools I can organize the matches and cut out the time filler features. I can put them on dvd player disks so that I can watch the matches on a portable dvd player too. I don't like the small screen size of portable digital video players so I still use dvds for archiving. And I can do all this with just one centralized program.

Customer Review: Don't use Roxio Easy Media Creator Suite 9 with Vista!
Summary: 1 Stars

Roxio Easy Media Creator Suite 9
I tried to install this product about 2 weeks ago on a desktop computer runing Vista Home Premium. The installation has been nothing but one problem after another I spent hours with at the Roxio Online Help site. Finally I got the program to load and thought I had the problem fixed. Not so. Now Vista has it disabled because of a Driver Conflict. No patch is available through Microsoft. I have not yet had the time to spend with the Roxio Online Help to get this most recent problem fixed. I am at the point now where I think it will be faster, and a lot easier to simply unstall the program and return it.
If you are looking for a disk media creator program like this one I strongly sugest you look elsware.

Customer Review: Roxio Easy Media Creator Suite 9
Summary: 1 Stars

I purchased "Roxio Easy Media Creator Suite 9" one year ago and I am still not able to burn a DVD, because of an error message.Now I have installed the software on my new computer (Windows Vista Premium) and it does not work properly any way. The software creats only problems.

Customer Review: Useless program AVOID!!!
Summary: 1 Stars

I bought this program (EMC 9) to make DVD slide shows of digital photos, and some video DVDs that I could run on a television. Ths slide show creator worked only once, but I could use the video creator to creat slide shows for a while (with limited options), but now that won't work. Tech support offers no workable suggestions. The discussion group offers more suggestions, and clean installs seem to be a temporary fix at best. Now I can't even get the program to load. I might as well burn the $80 I spent on this.
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